Effective Date: 5th February 2025

At Twenty Bakehouse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.twentybakehouse.com) or place an order with us.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Personal Information: Name, phone number, email address, delivery address, and payment details.
  • Order Details: Cake preferences, special requests, and order history.
  • Website Usage Data: IP address, browser type, pages visited, and other analytical data.

2. How We Use Your Information

We use your information to:
✅ Process and deliver your cake orders.
✅ Communicate with you regarding your order, inquiries, or promotions.
✅ Improve our website and services.
✅ Prevent fraud and ensure secure transactions.
✅ Comply with legal requirements.

3. How We Protect Your Information

We implement security measures to protect your data from unauthorized access, loss, or misuse. Payment transactions are securely processed through trusted third-party providers.

4. Sharing of Information

We do not sell, trade, or share your personal data with third parties, except:

  • With trusted delivery partners to ensure your order reaches you.
  • With payment providers to process transactions securely.
  • When required by law or legal processes.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience and track website performance. You can disable cookies through your browser settings, but this may affect certain site functionalities.

6. Your Rights & Choices

You have the right to:

  • Request access, correction, or deletion of your personal data.
  • Opt-out of promotional emails at any time.
  • Disable cookies through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:
📧 hello.twentybakehouse@gmail.com
📞+6017-208 9067